In the vast majority of cases, you do not need to vacate your home during a roof replacement. Our crew works efficiently and professionally to minimize disruption to your daily life. However, you should expect some noise during working hours, and we ask that you keep children and pets safely away from the work area. We also recommend temporarily relocating any fragile or valuable items in your attic, as vibrations from the work above can occasionally cause movement.

Yes, we handle multi-layer tear-offs regularly. While some roofs have been re-shingled directly over old layers in the past, best practice — and Ontario building code — generally requires a full tear-off to a clean deck before installing a new roofing system. This allows us to properly inspect the decking for damage, ensure a flat and stable surface, and maximize the lifespan of your new roof. We properly dispose of all removed materials in compliance with local regulations.

It's not uncommon to discover damaged, rotted, or weakened decking once old roofing materials are removed — particularly on older homes. At Roofix, we build a deck repair contingency into our project planning process. If we find damaged decking, we'll show you the affected areas, explain what needs to be replaced, and provide an updated quote for the additional work before we proceed. We never perform undisclosed additional work or surprise you with unexpected charges.

Choosing the right roofing material depends on several factors: your budget, your home's architectural style, your long-term plans for the property, and the specific performance characteristics you need — such as snow resistance, energy efficiency, or longevity. During your free consultation, our roofing specialists will walk you through all available options, explain the pros and cons of each in the context of Ottawa's climate, and help you make an informed decision you'll be satisfied with for decades to come.